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JOB SUMMARY

Complete travel employee employment and education verifications. Additional duties may include overall clerical functions of the company including travel employee references, telephones, assisting recruiters and travelers, greeting and directing visitors, and other miscellaneous duties as assigned.

ESSENTIAL JOB FUNCTIONS

The job functions listed below represent the essential job duties and responsibilities of the above-listed position.

1. Completes all employment and education verifications on Travel staff; routes to Credentialing Specialist Assigned. This includes:

o Verifying Employment History: This involves contacting previous employers (or using third-party verification services) to confirm employment dates and positions held.

o Data Verification and Accuracy: Ensuring all information collected is accurate and consistent with the applicant’s application and resume.

o Communication with Sources: Communicating with previous employers, educational institutions, or other verification sources to obtain necessary information.

o Maintaining Records: Documenting all verifications and keeping records of communication and findings.

o Quality Assurance: Reviewing verifications for accuracy and completeness to ensure the integrity of the hiring process.

o Problem-Solving and Discrepancy Resolution: Identifying and resolving any inconsistencies or discrepancies in the information provided.

o Compliance with Regulations: Ensuring all verification processes comply with relevant laws and regulations.

2. Acts as backup for Client Service Specialist when needed.

SUPERVISORY RESPONSIBILITIES

1. This position has no supervisory duties.

CONFIDENTIAL INFORMATION

This position has access to and must maintain the confidentiality of the company including its clients, employees, and vendor information.
KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The ability to carefully review and verify information for accuracy.

2. The ability to communicate effectively with both internal and externally, both orally and in writing.

3. The ability to manage multiple tasks and prioritize work effectively.

4. Proficiency in using computer systems and software for data entry and record-keeping. Skill in operating a PC including basic to intermediate levels of Microsoft Office Suite.

5. The ability to identify and resolve discrepancies and issues that may arise during the verification process.

6. Ability to communicate in a professional manner while on the telephone and in person.

EDUCATION AND EXPERIENCE

1. One to two years administrative support experience, preferably in the travel, housing, or staffing area.

2. One to two years multi-line telephone experience preferred.

3. Three years of customer service experience.

Job Type: Full-time

Pay: From $19.34 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Paid training
Referral program
Vision insurance
Schedule:

8 hour shift
Ability to Commute:

Omaha, NE 68118 (Required)
Work Location: In person

Join Titan Medical Group – Your Next Step in Healthcare Recruiting!

As a leader in the healthcare staffing industry, Titan Medical Group, based in Omaha, NE, is committed to connecting healthcare professionals with rewarding career opportunities nationwide. We’re proud of our award-winning workplace culture, having been recognized as both the Best Overall Workplace and Best Workplace for Women.

We’re currently expanding our team and looking for passionate, driven individuals to join us as Medical Recruiters.

What You’ll Do:

Recruit and place healthcare professionals through phone-based outreach.
Build and maintain lasting relationships with candidates.
Leverage recruitment tools and technology to enhance efficiency.
Collaborate with an energetic team to achieve recruitment goals and performance metrics.
What We’re Looking For:

A strong sense of self-drive, motivation, integrity, and commitment.
Sales experience is a plus – especially in a fast-paced, goal-oriented environment.
Exceptional verbal and written communication skills.
Solid decision-making and organizational abilities.
A team player with the ability to build relationships and ask insightful, probing questions.
Comfortable working independently and as part of a collaborative team.
If you’re ready to make an impact in a dynamic, people-focused environment, we’d love to hear from you.
Apply today and take the next step in your healthcare recruiting career with Titan Medical Group!

Job Type: Full-time

Pay: $45,000.00 – $106,999.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:

8 hour shift
Monday to Friday
Ability to Commute:

Omaha, NE 68118

About Us:
Titan Medical Group is a dynamic healthcare staffing agency dedicated to connecting skilled healthcare professionals with top-tier healthcare facilities nationwide. We prioritize quality patient care, clinical excellence, and a supportive culture for our healthcare travelers. We are currently seeking a passionate and experienced Clinical Liaison to join our team and play a vital role in maintaining clinical excellence across our staffing solutions.
Position Overview:
The Clinical Liaison serves as the critical link between our healthcare travelers, clients, and internal leadership. This role is responsible for ensuring clinical compliance, coaching, and guiding healthcare professionals, and driving quality initiatives. The ideal candidate will possess an LPN degree or higher, have substantial experience in long-term care (LTC), and demonstrate strong leadership and coaching abilities.
Key Responsibilities:
• Address and provide guidance/resolution of clinical issues with healthcare travelers and clients.
• Ensure that policies, procedures, and best practices are followed to promote the safety and well-being of healthcare travelers and patients.
• Maintain compliance with JCAHO, CMS, individual state regulations, and client-specific clinical practices.
• Collaborate with leadership and multidisciplinary teams to manage and evaluate risk and implement processes to improve outcomes.
• Track and analyze trends of clinical issues for ongoing performance improvement.
• Conduct surveys addressing performance issues, client satisfaction, and traveler satisfaction to ensure high standards of quality.
• Contribute to the development and implementation of policies and process improvement initiatives to support business success, positive workplace culture, and exceptional care delivery.
• Maintain and update healthcare skills checklists for accuracy and relevancy.
• Create and update job descriptions for healthcare professionals to reflect evolving role expectations.
• Perform skillset evaluations, pre-screen interviews, resume reviews, and clinical coaching to ensure top-tier talent and optimal job matches.
• Provide education and training on industry standards and specific healthcare modalities to support high-performance outcomes.
• Coach and mentor CNAs and LPNs in best practices and problem resolution, fostering professional growth and excellence.
Requirements:
• Active, unencumbered license (Required).
• LPN degree or higher, with work experience in direct patient care (Required).
• Experience in a Long-Term Care (LTC) setting ideal.
• At least 2 years of management or leadership experience.
• In-depth knowledge of Joint Commission standards.
• Experience in collaboration and implementation of quality/performance improvement plans.
• Strong interpersonal and communication skills, with the ability to effectively coach and mentor clinical staff.
• Ability to thrive in a fast-paced, collaborative environment.